Parcel · Consumer Policy

Security — Parcel

How we protect parcel payments and bookings.

Last updated: 19 August 2026

Payments

Parcel payments go through PCI-DSS compliant partners. Card and UPI credentials stay on the partner page or intent flow.

Your account

Never share OTP with someone claiming they need it to “release a parcel”. Report misuse to info@frestonow.com.

Phishing

We will not ask you to pay a rider outside the Parcel booking screen except the cash or digital amount shown for that trip. Official mail uses Frestonow domains.

Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656