Parcel · Consumer Policy

Payments — Parcel

How you pay for pickup and delivery.

Last updated: 19 August 2026

Fare

Parcel charges are estimated before you confirm booking from distance, size/weight band and service type. Extra weight, waiting time, multiple attempts or out-of-zone drop may add to the fare as shown in the app or billed after verification.

Accepted methods

You may pay with UPI, credit/debit cards (Visa, Mastercard, RuPay), net banking, wallets such as Paytm, and other methods shown at booking. Pay-on-pickup or pay-on-delivery may be offered on eligible bookings.

Failed payments

If money is debited but the booking does not confirm, the amount is reversed to the original method, typically in 3–7 working days. Write to info@frestonow.com with the Parcel booking ID.

Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656