Parcel · Consumer Policy

Contact Us — Parcel

Support for bookings, pickup, delivery and claims.

Last updated: 19 August 2026

Parcel support

Email info@frestonow.com with the Parcel booking or tracking ID, sender and receiver numbers, and a short description (pickup delay, failed drop, damage, fare).

Track pickup and drop from Parcel → History. Loss or damage claims should be raised on the day of the attempted delivery with photos of packing and contents.

Postal address

Frestonow Pvt. Ltd.

Raipur, Dehradun

Uttarakhand 248001

CIN: U63112UT2026PTC021656

Business senders

For regular commercial pickup volumes, email us with “Parcel Business” in the subject line.

Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656