Information we collect
For Parcel we collect your account details, sender and receiver names, phones and addresses, pickup and drop pins, live location when you allow it (for rider matching), parcel description and photos you upload, and payment status. We do not store full card numbers on Frestonow servers.
How we use it
We share pickup and drop details with the assigned delivery partner so they can complete the trip. The receiver may see tracking status you share. We do not send Parcel addresses to a grocery picker or a restaurant.
Retention and rights
Privacy requests: info@frestonow.com with subject “Privacy request — Parcel”, subject to legal holds.
Cookies
Cookies keep your Parcel session and draft booking. Blocking them may stop checkout.
Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656