Information we collect
For Food we collect account details, drop address and pin, live location when you allow it (nearby restaurants and rider ETA), food order history, customisation notes, and payment status from payment partners. We do not store full card numbers on Frestonow servers.
How we use it
We share your name, phone, drop pin and order items with the restaurant and delivery partner so they can cook and deliver. Customisation notes are sent to the kitchen. We do not send your grocery cart or shopping returns to the restaurant.
Retention and rights
Privacy requests: info@frestonow.com with subject “Privacy request — Food”, subject to legal holds.
Cookies
Cookies keep your Food session, cart and selected location. Blocking them may stop checkout.
Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656