Food · Consumer Policy

Contact Us — Food

Support for restaurant orders, missing items and delivery.

Last updated: 19 August 2026

Food support

Email info@frestonow.com with the Food order ID, restaurant name, registered mobile and a short description (missing item, quality, delay, billing). Photos of the sealed pack and contents help on quality complaints.

Track preparation and rider status from Food → Orders. Raise missing or wrong-item issues as soon as you open the bag — prepared food cannot be returned later like a shopping product.

Postal address

Frestonow Pvt. Ltd.

Raipur, Dehradun

Uttarakhand 248001

CIN: U63112UT2026PTC021656

Restaurant partners

To list your restaurant on Frestonow Food, use partner onboarding or email us with “Food Partner” in the subject line.

Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656