Frestonow · Consumer Policy

Terms of Use

Company-level terms. Each service also has its own Terms of Use.

Last updated: 19 August 2026

Agreement

By using the Frestonow website or app you agree to these platform terms and to the Terms of Use of the module you actually checkout in (Shopping, Grocery, Food or Parcel).

Your account

One Frestonow account can access all four services. You are responsible for orders and bookings placed from it. Keep OTP and password confidential.

Four services

Shopping is a marketplace. Grocery is store fulfilment. Food is restaurant meals. Parcel is carriage of your goods. Do not apply one service’s return window to another.

Acceptable use

Do not misuse the platform, scrape data, harass partners, or attempt fraud across any module.

Liability and law

To the extent permitted by Indian law, Frestonow is not liable for indirect or consequential losses. Statutory consumer rights are not limited.

Governing law: India. Courts at Dehradun, Uttarakhand. Contact: info@frestonow.com.

Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656