Where do I track my order?
Shopping → Orders, Grocery → Orders, Food → Orders, or Parcel → History. Use the ID from that service.
How do returns work?
They are not the same. Shopping and some grocery packs use 48 hours. Food has no return. Parcel has claims, not product returns. Open the module refund policy.
Which payments are accepted?
UPI, Visa, Mastercard, RuPay, net banking, Paytm and other methods shown at that module’s checkout. COD rules differ by service.
How do I contact support?
Email info@frestonow.com and name the service plus order ID.
Frestonow Pvt. Ltd. · Raipur, Dehradun, Uttarakhand 248001 · CIN U63112UT2026PTC021656